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FAQs.

Are you considering a stay in one of our apartments? We always do everything we can to make your stay as pleasant as possible.

Do you have a question about the rental or reservation? Or would you like more information about our studios? Not sure which area of ​​Antwerp is the best place to stay? Do not hesitate to contact us.

Underneath you will find the answers to some frequently asked questions :

 

Renting an apartment or studio and making a reservation

Which apartments are available for the moment or in the near future?

Curious about our availability? Ask for our the list of the available apartments.

We only have a complete list for the coming month.
The availability for the other months is constantly changing as the contracts can be canceled or renewed on a monthly basis.

I am planning a holiday in Antwerp. Can I rent a place?

Yes, you can! Our accommodations are also available for tourists.

I am a student looking for a comfortable studio or a small apartment in Antwerp. Can you help me ?

Absolutely!
All our studios and apartments, big or small, are well equipped and modernly furnished for the most demanding students.
Many like our concept because the rentals are all inclusive!

How can I rent a furnished apartment or a furnished studio ?

  • The easiest way is to contact us by phone or e-mail.
    Let us know:
      - the area in Antwerp you would like to stay
      - the type of accommodation you would like to rent - studio or apartment
      - how long you would like to rent
      - your monthly budget.
  • Once you have sent your enquiry form, we'll send you a proposal by email within 24 hours.
  • If this proposal meets your requirements we can book the studio or apartment for you.
  • Upon reservation we ask for you personal data:
    • Full name and domicile address
    • This data is then processed in a contract which will be sent to you by e-mail
  • We will ask for a reservation fee of 500 euro (as a prepayment of the rent).
    The booking will expire after 2 days if we did not receive any valid confirmation such as the signed contract and the reservation fee.
  • A deposit equaling the amount of the first month's rental price will be charged.

How and when will I receive the keys of the apartment ?

In order to obtain your keys, an appointment can be made on the location where you're renting the studio or apartment.
Just make sure that the deposit and the rent has been paid latest on the day you're occupying the flat.

Why do we have to pay a deposit ?

The deposit is used to pay outstanding rental bills or to charge damages in the apartment or studio throughout the rental period.

When will the deposit be refunded ?

The deposit will be refunded on the day you're leaving the apartment or studio.

I am interested in renting an apartment or studio. How long do I have to book in advance ?

It is possible to book on the day of your arrival in Antwerp. But of course, the sooner your make your booking, the more apartments and studios that may be available.

Can I make a reservation and confirm later ?

We cannot make free reservations. If you need a flat please book in advance as soon as possible.

Can I make bookings by mail ?

Or course.

Can I come and have a look before I book ?

Yes, of course.

What is the cancellation policy ?

After you have booked the accommodation and made a deposit of 500 euros, the reservation can not be canceled.

Do all contracts have to start on the first day of the month and end on the last day of the month ?

This is to be agreed when making the contract. We are flexible, depending on the availabilities..

What about check-in ?

Normally you can check-in as of 16.00 hrs.

What about check-out ?

We prefer you check out no later than 12.OO (noon)
 

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Our services : Self catered apartments and studios


Do you offer any services ?

We offer furnished "rooms" (studio/apartment) with bath and kitchen facilities.
The rental period is always defined in a contract, you can not check-in or check-out just like that..
We offer no services such as cleaning of your apartment, laundry services, meals, reception, replace/change linen... In short, you rent a self catered apartement or studio.

Can I bring my pet ?

Sorry, pets are not allowed in our residences.

Do I have to clean the apartment when I leave ?

There is an end cleaning fee of 150 euro at the end of the lease.
Of course we count on the resident's respect to leave the flat in an acceptable state.
 

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Location of the apartments and studios


Where exactly in Antwerp are your apartments and studios located?

We offer apartments and studios on several strategic locations in the center of Antwerp.
One building is close to the Central Station, the other close to the port, yet another offers a very smooth connection with motorways, ...

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